Shipping & Handling

We ship to most addresses worldwide, though certain products may be restricted or unavailable for international delivery.

We offer free shipping on Australian orders over $100. The shipping cost will be displayed in your cart during checkout, together with the value of any discount that is applied to your order.

Surfboards and snowboards are excluded from free shipping due to their size and fragile nature. Professional couriers handle these larger items to ensure safe transport. If you’re purchasing a surfboard or snowboard, please call 0401319955 or send an email to info@keelsurfsupply.com to discuss shipping options, costs, and insurance coverage before completing your order.

Additional Details

  • Standard orders are dispatched within 2–3 business days, with shipping estimated at 1–10 business days depending on your location.
  • Discount codes cannot be applied to surfboard or snowboard purchases.
  • Any duties or taxes charged by the destination country are the customer’s responsibility.

We appreciate your understanding and are here to help with any shipping questions you may have.