We will happily refund or exchange full priced items. Please email us at info@keelsurfsupply.com with any return request. If you are returning an item for a refund, please be aware that you will be refunded for the price of the item only.
Return shipping charges are at the customers expense unless item is faulty. We will not assume responsibility for misdirected, lost or damaged return shipments.
Return shipping charges are at the customers expense unless item is faulty. We will not assume responsibility for misdirected, lost or damaged return shipments.
- Refunds must be made within 14 days.
- Items must not be worn, altered, damaged or washed.
- Items must have tags attached to be returnable.
- Items must not be worn, altered, damaged or washed.
- Items must have tags attached to be returnable.
If the above conditions are met, and the item is in perfect resalable condition, you can return regular priced merchandise within 14 business days from the day you receive the goods for a full refund or exchange.
Please note:
- All SALE items are final. No refunds or exchanges on sale item unless faulty or not as described.
- It can take up to 5 business days for the refund to appear on your bank statement.
Please note:
- All SALE items are final. No refunds or exchanges on sale item unless faulty or not as described.
- It can take up to 5 business days for the refund to appear on your bank statement.